Conditions générales du site web d'IntimaSeas Cruises

Last Updated: January 5, 2026

These Terms and Conditions ("Terms") govern your access to and use of the IntimaSeas Cruises website (the "Website"), operated by IntimaSeas Cruises ("we," "us," or "our"), a company registered and operating under the laws of the United States. By accessing, browsing, or using the Website, including any content, features, or services offered, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Website. These Terms incorporate our Privacy Policy, Cookies Policy, and other policies referenced herein. Please note that separate terms and conditions apply to cancellation policies and passenger contracts, which will be provided to you at the time of booking and are not covered within this document.

We reserve the absolute right to modify, amend, or update these Terms at any time without prior notice to you. Such changes will take effect immediately upon being posted on this page, and your continued use of the Website following any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any changes. We strongly recommend checking this page regularly, as your ongoing engagement with the Website implies your agreement to the most current version available.

1. Terms of Use for the Website

1.1 Eligibility and Access

The Website is accessible to individuals of all ages for informational purposes, allowing you to explore our offerings, learn about our yacht experiences, and gather details about the voyages and destinations. However, to book any services, including cruises, packages, or excursions, you must be at least 18 years old and possess the legal capacity to enter into binding agreements. By booking or attempting to book any services, you represent and warrant that you meet this age requirement and have the authority to act on behalf of any additional passengers included in your booking. Minors under 18 may use the Website under the supervision of a parent or legal guardian but cannot initiate bookings.

1.2 Permitted Use and Restrictions

The Website is designed to provide information and facilitate bookings for our yacht charter services. You are permitted to view, download, and print content solely for your personal, non-commercial use, provided you do not alter, edit, or remove any copyright, trademark, or other proprietary notices embedded within the material. Unauthorized use includes, but is not limited to:

Engaging in any unlawful activities or actions that violate local, national, or international laws.
Attempting to interfere with, disrupt, or compromise the security, integrity, or performance of the Website, including but not limited to hacking, distributing malware, viruses, or engaging in denial-of-service attacks.
Scraping, copying, distributing, or reproducing any content, including text, images, or multimedia, for commercial purposes or public distribution without our express written consent.
Posting, uploading, or transmitting any content that is false, defamatory, obscene, threatening, harassing, or otherwise harmful to us, other users, or third parties.

We reserve the unilateral right to terminate or suspend your access to the Website at our discretion, with or without cause and without prior notice, if we determine that you have violated these Terms or engaged in any activity deemed detrimental to our operations or reputation.

1.3 User Accounts and Security

To access certain features, such as managing bookings or receiving personalized updates, you may need to create a user account. You are responsible for providing accurate, current, and complete information during registration and for maintaining the confidentiality of your account credentials, including usernames and passwords. You agree to notify us immediately via email at support@intimaseascruises.com if you suspect any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information. Accounts may be deactivated if inactive for 12 consecutive months.

1.4 Links to Third-Party Websites

The Website may contain hyperlinks or references to third-party websites, including those of our partners, service providers, or advertisers. These links are provided for your convenience and do not imply our endorsement, sponsorship, or affiliation with such sites. We have no control over the content, privacy policies, security practices, or availability of these third-party websites. You access them at your own risk, and we are not responsible for any loss, damage, or liability incurred as a result of your interaction with them.

1.5 Intellectual Property

All content on the Website, including but not limited to text, photographs, graphics, logos, videos, audio clips, and software (collectively, "Content"), is the exclusive property of IntimaSeas Cruises or its licensors and is protected by copyright, trademark, and other intellectual property laws under UAE and international treaties. You are prohibited from reproducing, distributing, displaying, performing, modifying, creating derivative works, or otherwise exploiting the Content without our prior written permission, except for limited personal use as outlined above. Any unauthorized use may result in legal action. User-generated content (e.g., reviews, photos) submitted to the Website grants us a perpetual, irrevocable, royalty-free, worldwide license to use, display, and distribute it for promotional purposes, provided it complies with our content guidelines.

1.6 Content Removal Protocol

If you believe any content on the Website is offensive, infringes on copyright, contains harmful material, or violates your rights, please notify us immediately by emailing support@intimaseascruises.com. Your email must include: (a) your full name and contact details, (b) a detailed description of the objectionable content, (c) the URL where the content appears, (d) evidence of ownership or legal authority (e.g., copyright registration), and (e) a statement under penalty of perjury that the information is accurate. We will review your request within 7 business days and take appropriate action, which may include removal, modification, or rejection based on our discretion and legal obligations.

1.7 Disclaimer of Warranties

The Website is provided to you on an "as is" and "as available" basis, without any express or implied warranties of any kind. We do not guarantee, represent, or warrant the accuracy, completeness, reliability, continuity, or suitability of the Website or its Content for any particular purpose. We expressly disclaim all warranties, whether statutory, implied, or otherwise, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and freedom from errors, interruptions, delays, viruses, malware, or other harmful components. Your use of the Website is at your own risk, and we are not liable for any adverse outcomes resulting from technical issues or content inaccuracies.

1.8 Limitation of Liability

To the fullest extent permitted by applicable law, IntimaSeas Cruises, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Website. This includes, but is not limited to, damages resulting from interruptions, delays, errors, viruses, or any failure to provide accurate or continuous service. Where liability cannot be excluded, our total liability shall be limited to the amount you have paid for services obtained through the Website in the preceding 12-month period, if any. Wherever possible, we will not be liable for any loss, damage, or inconvenience caused by unforeseen circumstances or third-party actions.

2. Services Provided by Third Parties

All cruises, packages, and excursions offered or promoted on the Website are provided by independent third-party vendors and service providers. While we make every reasonable effort to ensure the accuracy, completeness, and timeliness of the information presented regarding these offerings, we do not accept any liability for omissions, cancellations, changes, or inaccurate information provided by these third parties. We act solely as an intermediary facilitating access to these services and do not control, endorse, or guarantee the quality, safety, or performance of third-party offerings. When you book any service through the Website, you agree that we accept no liability for the services provided by these third parties, including consequential or indirect damages. In any event, your sole remedy and our maximum liability shall be limited to the amount you paid for the specific service booked through our platform.

3. Privacy Policy

IntimaSeas Cruises is committed to safeguarding your privacy in accordance with the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant data protection laws across jurisdictions where we operate, including the United Arab Emirates. This Privacy Policy outlines how we collect, process, use, disclose, and protect your personal information when you interact with the Website.

3.1 Information We Collect

We collect the following categories of personal information:

Personal Identification Data: Full name, date of birth, gender, passport/ID number, email address, phone number, and postal address when you inquire, book, or register an account.
Payment Information: Credit/debit card details, billing address, and transaction history, processed securely via third-party payment gateways.
Health and Special Needs Data: Medical conditions, dietary restrictions, or accessibility requirements, voluntarily provided for accommodations during your voyage.
Usage and Technical Data: IP address, browser type, operating system, device identifiers, pages visited, time spent, and clickstream data collected via cookies, web beacons, and analytics tools like Google Analytics.
Communication Data: Correspondence with us via email, chat, or forms, including inquiries and feedback.

This data is collected directly from you (e.g., booking forms), automatically through Website usage (e.g., cookies), or from third parties (e.g., travel agents, payment processors).

3.2 Purposes and Legal Basis for Processing

We process your personal data for the following purposes, each supported by a lawful basis under GDPR and CCPA:

Contractual Necessity: To process bookings, manage reservations, and deliver yacht charter services, including coordinating with third-party providers.
Legitimate Interests: To analyze Website usage for improvements, prevent fraud, ensure security, and send relevant marketing communications unless opted out.
Consent: For non-essential marketing emails, promotional offers, or optional cookies, which you can withdraw at any time.
Legal Compliance: To meet regulatory requirements, such as tax reporting, maritime safety records, or responding to lawful requests from authorities.

Under CCPA, we collect this data for operational purposes (e.g., service delivery, security) and do not "sell" it, though we may share it with service providers. You can opt-out by emailing us at support@intimaseascruises.com.

3.3 Data Sharing and International Transfers

We may share your data with:

Service Providers: Payment processors, IT vendors, marketing agencies, and third-party cruise/excursion operators to fulfill your booking.
Affiliates: Other IntimaSeas entities for operational coordination.
Legal Authorities: When required by law or to protect our rights.

For EU residents, data transfers outside the European Economic Area (EEA) are safeguarded with Standard Contractual Clauses or other mechanisms approved by the European Commission. For CCPA, we disclose data only for business purposes, with opt-out rights.

3.4 Your Data Protection Rights

You have the following rights, which you can exercise by emailing support@intimaseascruises.com:

GDPR Rights: Right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. Requests are processed within 30 days.
CCPA Rights: Right to know, delete, correct data, and opt-out of sales/sharing. Responses are provided within 45 days, with non-discrimination assured.
UAE Rights: Access and correction rights under UAE Data Protection Law, processed similarly.

We may request verification (e.g., ID) to confirm your identity before fulfilling requests.

3.5 Data Retention and Security

Personal data is retained for as long as necessary to fulfill the purposes outlined above, typically 7 years for financial records or as required by law (e.g., UAE tax regulations). We employ industry-standard security measures, including encryption, firewalls, and secure servers, to protect against unauthorized access, alteration, disclosure, or destruction. However, no method is 100% secure, and we cannot guarantee absolute protection against all risks.

3.6 Children's Privacy

The Website is not intended for children under 16 (GDPR) or 13 (COPPA). We do not knowingly collect data from minors. If we discover such collection, we will delete it promptly upon notification to support@intimaseascruises.com.

3.7 Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or our practices. Significant updates will be communicated via email or a prominent notice on the Website at least 30 days in advance, where feasible.

4. Cookies Policy

This Cookies Policy complies with the EU ePrivacy Directive, GDPR, and relevant UAE regulations. Cookies are small text files stored on your device to enhance your Website experience.

4.1 Types of Cookies

Essential Cookies: Enable core functions (e.g., login, booking process). No consent required.
Analytics Cookies: Track usage patterns (e.g., page views, session duration) via tools like Google Analytics for performance improvement. Data is anonymized where possible.
Functional Cookies: Remember preferences (e.g., language) to personalize your visit.
Marketing Cookies: Deliver targeted ads and measure campaign effectiveness, requiring your consent.

4.2 Consent and Cookie Management

Upon your first visit, a cookie consent banner will appear, allowing you to accept or reject non-essential cookies. You can manage preferences or withdraw consent anytime via our cookie settings tool, accessible at the bottom of each page. Blocking cookies via your browser may impair Website functionality, and we are not liable for any resulting issues.

4.3 Third-Party Cookies

Third parties (e.g., analytics or ad providers) may set cookies. We do not control these, and their privacy policies apply. You can opt-out of tracking via industry tools like the Digital Advertising Alliance.

5. Services Provided by Third Parties

All cruises, packages, and excursions advertised or accessible through the Website are provided exclusively by independent third-party vendors and service providers. IntimaSeas Cruises acts solely as an intermediary, facilitating connections between you and these third parties. While we exercise our best efforts to ensure the accuracy, completeness, and timeliness of the information presented regarding these offerings, we do not accept any liability or responsibility for any omissions, cancellations, modifications, delays, or inaccuracies in the details provided by third parties. We reserve the right to update or correct such information at our discretion, but we are not obligated to do so. When you book any service through the Website, you acknowledge and agree that we accept no liability whatsoever for the quality, safety, performance, or delivery of services offered by these third parties, including but not limited to consequential, indirect, or incidental damages. Your sole remedy and our maximum liability, if any, shall be limited to the amount you paid for the specific service booked through our platform.

6. Limitation of Liability and Disclaimers

6.1 General Disclaimer

IntimaSeas Cruises does not guarantee, warrant, or assure the accuracy, reliability, continuity, or uninterrupted availability of the Website or its Content. We are not liable for any interruptions, delays, technical errors, system failures, data breaches, viruses, malware, or other harmful components that may affect your use of the Website. The Website is provided "as is" and "as available," and we disclaim all express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and freedom from defects.

6.2 Limitation of Liability

To the maximum extent permitted by law, IntimaSeas Cruises, its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or other intangible losses, arising out of or related to your use of the Website, regardless of whether such damages were foreseeable or we were advised of their possibility. Wherever possible, we will not be held liable for any loss, damage, inconvenience, or injury resulting from technical issues, third-party actions, or unforeseen circumstances beyond our reasonable control. In the event liability cannot be entirely excluded, our total liability shall be strictly limited to the amount you have paid for services obtained through the Website, if any, during the preceding 12-month period.

7. Intellectual Property

All Content on the Website, including but not limited to text, images, videos, audio recordings, designs, logos, trademarks, and software, is the sole property of IntimaSeas Cruises or its licensed partners and is protected by copyright, trademark, and other intellectual property laws under UAE jurisdiction and international treaties. You are expressly prohibited from reproducing, distributing, displaying, performing, modifying, creating derivative works, or otherwise exploiting the Content in any manner without our prior written consent, except for limited personal, non-commercial use as permitted under Section 1.2. Any unauthorized use, including but not limited to commercial exploitation or public dissemination, may result in legal action to the fullest extent permitted by law. All rights, titles, and interests in the Content remain with IntimaSeas Cruises, and no ownership is transferred to you through your use of the Website.

8. Governing Law and Jurisdiction

These Terms and all matters arising out of or related to your use of the Website shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes, controversies, or claims arising from or in connection with these Terms or your use of the Website shall be exclusively resolved through the competent courts of Dubai, UAE, unless otherwise mandated by applicable law or international treaty obligations that require an alternative jurisdiction. For users in the European Union, this does not affect your mandatory consumer rights under EU law. Arbitration may apply for disputes exceeding small claims limits under the UAE Arbitration Law, with proceedings conducted in Dubai.

9. Amendments and Severability

IntimaSeas Cruises reserves the right to modify, amend, supplement, or replace these Terms at any time without prior notice to you. Such modifications will be effective immediately upon being posted on this page, and it is your responsibility to review the Terms regularly to stay informed of any changes. Your continued use of the Website following any modifications constitutes your full acceptance and agreement to be bound by the revised Terms. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect, continuing to govern your use of the Website.

10. Health and Safety Disclaimer

While IntimaSeas Cruises is dedicated to maintaining the highest standards of safety and well-being for all users and guests, yacht charters and related activities involve inherent risks that cannot be entirely eliminated. These risks include, but are not limited to, adverse weather conditions, water-based hazards, equipment malfunctions, and health-related incidents. All cruises, packages, and excursions are provided by third parties, and we rely on their compliance with safety protocols. Guests are required to attend mandatory safety briefings, follow all instructions provided by our crew or third-party providers, and disclose any pre-existing medical conditions or special needs that may affect their participation. We do not guarantee medical services or emergency response times, particularly in remote locations, and are not liable for injuries, illnesses, or damages resulting from non-compliance with safety protocols, third-party actions, or unforeseen events beyond our reasonable control. We strongly recommend that all guests obtain comprehensive travel insurance covering medical emergencies, evacuation, sailing activities, and trip cancellations.